"I wanted to express my thanks on behalf of the team here at Genevieve’s for all the help yourself & Roger have given us in the past few months. We came to you needing to get a very time crucial project underway and within weeks it was completely sorted. The fact you could direct us to people who could help, and pull their product together with yours, was more than we could have expected.
There was no question too big or too small, and you were able to help us in areas we had no knowledge of, to pull the project together. You have all been amazing and so helpful. Nothing has been too much trouble. We are really impressed with the range and quality of products you can offer. The customer care is second to none, and we look forward to working with you as we develop new packaging for our new projects over the coming months."
Kath Geaney, Operations Manager, Genevieve’s
"We needed to launch a new range of products locally and internationally, we had a number of varieties, but weren’t sure what was going to be a winner so didn’t want to commit to really large volumes. Syntech offered us a tailored range of solutions and has filled our packaging needs with professionalism, speedy and quality. We could get exactly what we needed in terms of print and volumes – we only needed 1000 printed zipper pouches per variety and that was what we got, and even better, there were no fee’s for cylinders on these small runs where we were ‘testing’ the product out.
Our dealings with Syntech have been excellent. The staff are exceptional and go out of their way to get things done. We had a recent experience where our graphic designer had not yet had proofs delivered by the courier and was about to head off to the airport. Syntech dropped everything and drove an extra copy of proofs into the designer for sign-off, without this ‘extra service’ we would’ve missed our deadline and had to have delayed the launch. It would’ve been detrimental to the brand. We wouldn’t have ever expected any company to go to these lengths."
Deb - Biophive